Best Rate Guarantee

Best Rate Guarantee applies to bookings that meet the following terms and conditions:

• Bookings must have been made by telephone, email or through our website’s Online Booking System by clicking the BOOK NOW 
• The Best Rate Guarantee applies to the dates of stay equivalent to the dates of stay booked through the “Spyrou Hospitality Group” Online Booking System.
• The Best Rate Guarantee applies to room types equivalent to the room types booked through the “Spyrou Hospitality Group” Online Booking System.
• Bookings must include a meal plan equivalent to the meal plan booked though the “Spyrou Hospitality Group” Online Booking System (eg. Breakfast, Half Board, etc.).
• Bookings must have been made for the same number of adults and children (same children age).
• The rates must be in the same currency as the one booked through our Online Booking System.
• Rates concern the same payment method (eg. credit card, bank transfer, etc).
• The same cancellation policy must apply to both bookings (e.g., Early Booking Discount, Non Refundable, etc).
• The rates listed on the other website must be final and include all taxes, VAT, extra charges or commissions.
• Should the difference between competitive rates and our rates is less than 1%, we reserve the right to deny any claims.
• Best Rate Guarantee concerns the total price of the reservation, not parts of it or certain days.
• Refund claims must be in Greek or English language. In case it is in a different language or the contact form is not filled out properly, the claim might be rejected.
• You must submit your claim for the rate adoption within 24 hours from the booking date and at least 48 hours before your arrival at the hotel at bookings[at]skopeloshotels.eu
• “Spyrou Hospitality Group” reserves the right to modify or cancel this offer and the Terms and Conditions applicable to it.